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Frequently Asked Questions

Please call us to ask questions related to your specific dog, cat, or bird.

How much does it cost to board dogs and cats?

Individual suites range from $30.00 to $38.00 per night depending on the size of the suite. For cats, regular condos are $20.00 per night and the deluxe condo is $26.00 per night. Additional pets in the same suite or condo are at a discounted price.  (See all pricing on the rate page).

Do I need to fill out any forms?

Yes, the first time you bring your pet(s), you’ll complete a Boarding Application with your information, and a Canine or Feline Profile for your pet’s information. We also require a current copy of your pet’s vaccination history from your veterinarian.

When do I need to pick up my pet?

We are here from 7AM to 7PM every day except Sundays and Holidays when our hours are 10AM to 5PM. Check out time is 1PM. Your pet can stay as late as closing, but after 1PM there will be an additional 1/2 day charge for dogs($10 per dog). This does not apply to cats or birds.

Where are you located?

We’re downtown next to Central Park Bakersfield – 408 21st St., Bakersfield, CA 93301 (661-843-7970)

How do I know if my dog will get along with other dogs?

We always take time to get to know your dog and introduce them slowly to other dogs who are ‘regulars.’ Overall, we have good results. Dogs who don’t do well in social situations go outside separately from the groups.

Playtime & Boarding

Where does my dog sleep?

Each dog has their own suite, unless they live together at home and you want them to be together. All suites are inside and air-conditioned/heated.

Where does my cat sleep?

Each cat has a 6 ft. tall condo with 4 levels. The cats can go up and down to the different levels on ramps as well as a window on the top level that allows them to look into Mill Creek Park. As with the dogs, pets that live together can stay together. The cat room is separated from the dogs.

Where does my dog play?

Our indoor playrooms have doors that open up to outside artificial turf yards. Dogs are grouped together according to size, temperament, and activity level for social play in these playrooms throughout the day.

Should I bring my own food, bed or toys?

Yes, we prefer that you bring your own food. We have beds and bedding, but you are welcome to bring a bed or blanket, toys or treats. We prefer to use our own bowls because they are less likely to get lost or broken.

How often will my pet be out of it's suite?

Pets are out in the playroom for about 4 to 6 hours per day on and off throughout the day.

Can I call to check on my dog?

Yes, we are always happy to give you an update on your furry companion. We also send home report cards so you will know about your pet’s experience. You can also check on our Facebook page to see how your pet and their friends are doing!

Medical, shots, & emergency

Does my dog need to be spayed or neutered?

Yes, we require spay and neuter for all pets older than one year.

What if my pet gets hurt or becomes sick?

We will contact you or your emergency contact, and will take your pet to your regular veterinarian if possible. We use the local emergency clinic after hours or on weekends.

What if my dog is on medication, or has special needs?

We can definitely manage pets with special needs. Medication is an additional $2.00 per day. Sarah, the owner, is a licensed veterinary technicians with more than 20 years’ experience at both day practice and emergency.

Ready For Your Pet's Vacation?